I built a digital library that amplifies Pittsburghers’ voices on community and belonging.

I built a digital library that amplifies Pittsburghers’ voices on community and belonging.

I built a digital library that amplifies Pittsburghers’ voices on community and belonging.

The gist

As third places vanish across Pittsburgh, residents are left with fewer spaces to connect and share their stories.

Our team designed and facilitated a zine-making workshop to bring people together around shared experiences of community and belonging. Through participatory storytelling, we created an 82-page collaborative zine and developed a digital library to preserve these voices long after the workshop ended.

As third places vanish across Pittsburgh, residents are left with fewer spaces to connect and share their stories.

Our team designed and facilitated a zine-making workshop to bring people together around shared experiences of community and belonging. Through participatory storytelling, we created an 82-page collaborative zine and developed a digital library to preserve these voices long after the workshop ended.

Project type

Project type

Capstone Project
Personal Project

Capstone Project
Personal Project

Duration

Duration

Ongoing

Ongoing

The team

The team

Tools used

Tools used

Figma, FigJam, Miro, AI. Canva, Google Suite

Figma, FigJam, Miro, AI. Canva, Google Suite

Project image
Project image

third place

noun

ˈthərdˈplās

ˈthərdˈplās

: community space outside home and work where people gather and connect

zine

noun

ˈzēn

: small, self-published booklet for sharing stories, art, or community voices

INTRODUCTION

People are struggling to connect today more than ever.

Trends like the friendship recession and loneliness epidemic have left people feeling more isolated with fewer opportunities for organic connections. Third places could help address this, but many are disappearing.

100% of respondents felt that third places were important in building community.

100% of respondents felt that third places were important in building community.

34% of respondents had a third place they went to regularly.

34% of respondents had a third place they went to regularly.

14% of people felt that there were plenty of options for third places in Pittsburgh.

14% of people felt that there were plenty of options for third places in Pittsburgh.

Trends like the friendship recession and loneliness epidemic have left people feeling more isolated with fewer opportunities for organic connections. Third places could help address this, but many are disappearing.

People are struggling to connect today more than ever.

PROBLEM
PROBLEM

How can we engage people in Pittsburgh to address the decline of accessible, physical third places?

How can we engage people in Pittsburgh to address the decline of accessible, physical third places?

How can we engage people in Pittsburgh to address the decline of accessible, physical third places?

CONCEPT DEVELOPMENT

The makings of a co-de(zine) workshop

With a topic as big as loneliness, we wanted our work to reflect the nuances of the problem by working with the community.

We used our research insights to identify what matters most to people in third places.

Most important

Less important

1

1

Free to low-cost

2

2

Accessibility

3

3

Inclusive environment

4

4

Regularity

5

5

Basic amenities

6

6

Low-pressure socializing

7

7

Online visibility

We synthesized the findings to inform the workshop design.

With the users' priorities in mind, we moved forward to design a workshop that upheld the things they wanted.

Finding an accesible venue

We researched and secured an accessible and affordable venue to lower barriers for participants.

Storyboarding the experience

We reached out to experts in the Pittsburgh community from service designers to public health professors to shape the participatory workshop. With insights from experts and participants, we storyboarded the recruiting and workshop design.

Connecting with participants and third places

We attended existing zine workshops to inform our own workshop, as well as ran to third places and local neighborhoods around the city to promote our workshop.

Finding an accesible venue

We researched and secured an accessible and affordable venue to lower barriers for participants.

Storyboarding the experience

We reached out to experts in the Pittsburgh community from service designers to public health professors to shape the participatory workshop. With insights from experts and participants, we storyboarded the recruiting and workshop design.

Connecting with participants and third places

We attended existing zine workshops to inform our own workshop, as well as ran to third places and local neighborhoods around the city to promote our workshop.

Why did we choose this direction?

Community-first

Community-first

We wanted a format that centered people’s voices and invited open participation.

Rich qualitative data

Rich qualitative data

Each zine provides deeper insights that quantitative methods alone can’t capture.

Affordability

Affordability

Zines offered a low-cost, low-barrier medium that made participation accessible to anyone.

WORKSHOP OUTCOMES

16 people attended our workshop

16 people attended our workshop

The success of our workshop led to the creation of our first zine volume, Yinzers on Third Places, which had over 80 pages of insights on third places.

The success of our workshop led to the creation of our first zine volume, Yinzers on Third Places, which had over 80 pages of insights on third places.

PIVOTING

We shifted from one PDF into a digital library for all zines.

We shifted from one PDF into a digital library for all zines.

One standardized PDF can’t capture the unique layout and personality of each zine.

One standardized PDF can’t capture the unique layout and personality of each zine.

We first planned to compile participants’ work into a single PDF, but received feedback that it limited how their work was viewed.

With half of our participants finding us online, a digital zine library felt like the natural next step to share their stories.

DESIGN FEATURES

Prioritizing participants' stories through design

Prioritizing participants' stories through design

We designed the following key features to make the zines accessible and scalable for future volumes.

Feature 1

Download option

Users may choose to download a PDF copy of the zine if that is their preferred viewing medium.

Feature 2

File viewer

This simple file viewer standardizes each page to an appropriate viewing size and allows users to rotate the orientation of pages when nonlinear text may be difficult to read.

Feature 3

Anonymous creation

We added the option for contributors to publish zines anonymously. This encouraged honest expression and lowered the barrier for sharing personal stories.

Feature 1

Download option

Users can download a PDF copy of the zine to save a digital copy of the volume.

Feature 2

File viewer

This simple file viewer standardizes each page to an appropriate viewing size and allows users to rotate the orientation of pages when nonlinear text may be difficult to read.

Feature 3

Anonymous creation

We added the option for contributors to publish zines anonymously. This encouraged honest expression and lowered the barrier for sharing personal stories.

Feature 2

File viewer

The file viewer standardizes each page to an appropriate viewing size. We plan to let users to rotate the orientation of pages, as well as zoom in and out.

Feature 3

Anonymous creation

We added the option for contributors to publish zines anonymously. This enabled participants to freely express their experiences.

Want to see our current iteration?

REFLECTION

We learned the value of designing with the community and meeting users where they are at.

We learned the value of designing with the community and meeting users where they are at.

Limited resources

The workshop was self-funded with donated materials and venue partnerships.

Accessibility considerations

We’d love to explore how to make future workshops and future states of the website more accessible.

With the constraints in mind for our first workshop, we hope to consider the following for future workshops:

Limited resources

The workshop was self-funded with donated materials and venue partnerships.

Accessibility considerations

We’d love to explore how to make future workshops and future states of the website more accessible.

Currently, we're expanding!

Currently, we're expanding!

The initiative is ongoing! As of October 2025, we’re using early testing feedback to expand the website.

Thanks for stopping by!

Feel free to reach out if you ever want to chat about design, life, or anything in between.

Contact Me

With ♥ by Ange

© 2025

Thanks for stopping by!

Feel free to reach out if you ever want to chat about design, life, or anything in between.

Contact Me

With ♥ by Ange

© 2025

Thanks for stopping by!

Feel free to reach out if you ever want to chat about design, life, or anything in between.

Contact Me

With ♥ by Ange

© 2025